Palafox Consulting LLC · a Texas limited liability company · Last updated 1 September 2026
Palafox Consulting LLC (“Palafox Consulting,” “we,” “us”) provides AI training and implementation services, including the Claude Cowork Workshop (the “Workshop”). These Terms govern your purchase and use of those services. By booking, paying for, or attending a Workshop, you agree to these Terms on behalf of yourself and the organization you represent (“Client,” “you”).
The Workshop as sold on this site consists of:
“Reasonable follow-up access” means answering questions arising from the material covered in the Workshop. It is not unlimited consulting, ongoing managed services, software development, or implementation work beyond the Workshop scope. Additional work is quoted separately.
What we do not warrant. Specific workflows, integrations and automations depend on your systems, data, licences, third-party providers and access permissions. We do not warrant that any particular workflow, integration or automation can be built, and an inability to build one for reasons outside our control is not a failure of the services. A change, deprecation, price change or discontinuation by a third-party provider that affects or breaks anything built during the Workshop is not a defect in our services, does not entitle you to a refund, and creates no obligation for us to rebuild, migrate or maintain it.
What we will not build. We do not build, and will not build, workflows that screen, rank, score or make recommendations about job applicants or employees, or that make or materially inform decisions about credit, insurance, housing, or access to essential services.
Not a security assessment. We do not provide information-security services and do not assess, audit or opine on your security posture, configuration or compliance. Nothing done during the Workshop should be relied on as a security review.
Not affiliated with Anthropic. Claude, Claude Cowork and Claude Max are products of Anthropic PBC. Palafox Consulting LLC is an independent consultancy and is not affiliated with, sponsored by, endorsed by, certified by, or a partner of Anthropic. The Workshop is not an official Anthropic training or certification program. Third-party product features, availability, pricing and terms are controlled by their owners and may change without notice to us or to you.
Fees are stated in U.S. dollars and are due in full at booking unless we agree in writing to invoice terms. Card and bank payments are processed by Stripe, Inc.; we do not receive or store your full payment card details. Where we agree to invoice you, payment is due net 15 from the invoice date and in all cases before the Workshop date.
The founding-client rate of $5,000 is limited to the first five (5) organizations to book and pay, on a first-come, first-served basis, and is conditioned on the testimonial arrangement in Section 8. Once five founding slots are filled, the standard rate of $15,000 applies. We may change the standard rate at any time; the rate that applies to you is the rate in effect when you pay.
Workshop dates are subject to availability and are confirmed only once a date is booked on our scheduling calendar. Current availability begins 22 September 2026.
There is no travel charge for locations along the Wasatch Front. For locations outside that area, reasonable travel and lodging costs are quoted and agreed in writing before booking.
Fees are exclusive of any applicable sales, use, or similar taxes, which are your responsibility where they apply. We are responsible for our own income taxes.
Please read this section before you pay.
On the day of the Workshop, if at the mid-session break you tell us the session is not worth the fee you paid, we will refund the fee in full and end the session at that point. Your team keeps everything built up to that moment. To use it, simply say so at the break — there is no form and no negotiation. This is your sole and exclusive remedy for dissatisfaction with the Workshop, and it is available only at or before the mid-session break on the day, and only once per organization. Documented non-recoverable travel costs are not refunded.
If we cancel or must reschedule for any reason, you may choose either a full refund or a replacement date at no additional charge. If we cancel, that is your sole and exclusive remedy.
If your team is not available at the confirmed time and location, the session is treated as delivered and fees are non-refundable. If fewer people attend than expected, the fee is unchanged — it is a flat fee for the session, not a per-seat charge.
Neither party is liable for delay or failure to perform caused by events beyond its reasonable control (including severe weather, illness, public emergency, or failure of third-party services). In that case we will reschedule in good faith, or refund fees for any session not delivered.
You agree to provide, at your own cost:
You are responsible for your own compliance with your organization’s policies, your contractual obligations to third parties, and any laws or regulations applicable to your data and industry.
A mutual non-disclosure agreement is executed before the intake call and governs confidential information exchanged in connection with the engagement. In the event of any conflict between the executed NDA and these Terms with respect to confidentiality, the NDA controls.
Each party will protect the other’s confidential information using at least the same care it uses for its own, and will not disclose it except to personnel and advisors with a need to know who are bound by comparable obligations, or as required by law (with prompt notice where legally permitted).
We do not require, and ask you not to provide, copies of your confidential records for us to retain. Work performed during the Workshop is done inside your accounts and systems. Where we incidentally receive your materials, we delete them on request and in any event within a reasonable period after the engagement ends, except for copies retained in routine backups or where retention is required by law.
The Workshop is delivered using your organization’s own accounts with third-party AI providers. Your relationship with those providers is governed by their terms and privacy policies, not by ours. You control what information is entered into those tools.
Unless expressly agreed in writing in advance, you agree not to introduce into the Workshop any protected health information (PHI) subject to HIPAA, payment card data subject to PCI DSS, personal information of children subject to COPPA, classified or export-controlled information (including ITAR/EAR-controlled technical data), material non-public information, or any other category of data subject to heightened legal protection.
If your use case requires any such data, that is a scoping conversation to have before booking: it typically requires a specific plan tier and a contractual agreement with the AI provider (for example, a business associate agreement for PHI), and may require a separate written agreement with us. Confirm current coverage directly with your AI provider — the terms and eligible plans change, and we do not warrant any third party’s compliance posture.
Default: no live production data. Unless agreed otherwise in writing, the Workshop is conducted using redacted, sample or synthetic data. Before the intake call you will be asked to sign a short compliance attestation identifying your industry, your regulated-data status, your AI provider plan tier, and confirming your internal approval for AI use.
Our right to stop. We may pause or terminate a session immediately if regulated data is introduced contrary to this section, or if we are asked to do something we believe is unlawful or outside these Terms. In that event we owe no refund beyond the portion of the session not delivered.
Your own administrator enters all credentials. We do not request, receive or store your passwords or API keys. Read-only access is the default; any write access is your decision, documented in writing. At the end of the session you will be asked to sign a schedule recording each workflow built, the systems it touches, whether access is read or write, the schedule it runs on, and the individual at your organization who owns it. You are responsible for confirming that granting us or any workflow access does not breach your agreements with your own vendors.
The Workshop is performed on your own live systems, using your own accounts, your own credentials and your own personnel — not a sandbox or environment we control. You, not us, decide which systems are connected, what data is exposed, what permissions are granted, and whether and how any agent, workflow or automation continues to run after the session ends. You knowingly and voluntarily assume all risks inherent in configuring and operating AI tools, agents and automations on your own production systems — including unintended data exposure, unintended system changes, service disruption, unexpected third-party AI charges, and errors introduced by your own personnel or by the AI tools themselves. This assumption of risk applies whether a risk materializes during the session or at any time after, and is part of the basis on which we agreed to the fee charged for this engagement.
AI systems can produce output that is inaccurate, incomplete, biased, or fabricated, including output that appears confident and well-sourced. All output must be reviewed by a qualified human before it is relied upon, published, or used in any decision. You are solely responsible for reviewing, validating and deciding whether to use any output generated during or after the Workshop, and for any consequences of doing so.
Workflows configured during the Workshop may run automatically on a schedule and may act on your systems. From the moment each workflow is enabled — including during the session itself — you are responsible for reviewing, monitoring, maintaining and disabling it, and for the permissions and access granted to it. We recommend human review of any automated output before it is acted upon, and we are not responsible for the operation, results, cost or failure of any automated workflow.
Usage costs. You are responsible for all third-party subscription, usage, token and API charges arising from anything built or run during or after the Workshop, and for setting your own spending limits. Parallel and scheduled workflows can consume plan quota or API spend quickly.
Uses requiring your own legal review. Some workflows carry legal duties that sit with you, not with us. You are responsible for obtaining your own legal advice before deploying any workflow that: records, transcribes or analyses telephone calls or meetings (state wiretapping and all-party-consent laws differ); sends marketing email or SMS (CAN-SPAM, TCPA and state analogues); collects data from third-party websites or services (their terms of use, and copyright in the material collected); or processes personal information about individuals. Where a workflow drafts outbound communications, we configure it to require human approval before sending, and you agree to keep that human review step in place.
If you use AI tools in connection with hiring, promotion, discipline, termination, lending, housing, insurance, or other decisions affecting individuals, additional laws may apply, including anti-discrimination laws and state and local automated-decision rules. You are responsible for obtaining your own legal advice on those uses. Nothing in the Workshop is a determination that a given use is lawful in your jurisdiction.
Ours. Our frameworks, methods, templates, worksheets, slides and other pre-existing or independently developed materials remain our property. We grant you a perpetual, non-exclusive, non-transferable licence to use them internally within your organization. You may not resell them, publish them, or use them to deliver training or consulting services to third parties.
Yours. Your data, documents, processes and confidential information remain yours. The specific configurations, written foundations, skills, workflows and deliverables created for your organization during the Workshop are yours to use, modify and keep.
Third-party and AI-generated content. Rights in AI-generated output may be uncertain or limited under applicable law, and output may resemble third-party material. You are responsible for clearing rights before commercial use or publication of any output.
No IP indemnification for AI output. We do not indemnify you against, and have no obligation to defend, any claim that AI-generated output or your use of any third-party AI tool infringes a third party’s intellectual property or other rights. Any such claim is between you and the applicable AI provider, under that provider’s own terms.
Where the two overlap. Where a deliverable incorporates our pre-existing materials, you own the deliverable as configured for your use, and our underlying materials remain ours, licensed to you as set out above.
Your inputs. You represent that you have the right to input any material you introduce during the Workshop into third-party AI tools, including licensed databases, paid research, vendor documentation and third-party confidential information. Many such licences prohibit exactly this, and checking is your responsibility.
Feedback. We may use general knowledge, skills and experience gained during the engagement, and any anonymized, non-identifying learnings, to improve our services — provided we disclose no confidential information.
The founding rate of $5,000 is offered in exchange for a reduced fee and your agreement to provide an honest testimonial about your experience after the Workshop. You are never asked or required to say anything you do not believe, and a negative or mixed assessment does not affect your fee or your rights under these Terms.
This is a material connection under the U.S. Federal Trade Commission’s Guides Concerning the Use of Endorsements and Testimonials in Advertising (16 CFR Part 255), and we disclose it clearly and conspicuously adjacent to each testimonial wherever it appears. We will obtain your written permission, on a separate release, before publishing your name, title, company, logo or likeness, and you may withdraw permission for future use at any time by emailing us.
Consistent with the FTC’s Rule on the Use of Consumer Reviews and Testimonials (16 CFR Part 465): the reduced fee is not conditioned on the content of your feedback; we will not publish a selectively edited version of a testimonial that changes its meaning; and we will not suppress or discourage negative feedback. Any testimonial that describes a specific result will be accompanied by clear information about what a typical client can generally expect.
Palafox Consulting provides training and implementation services only. Nothing we provide constitutes legal, tax, accounting, audit, medical, investment or other regulated professional advice, and no attorney-client, accountant-client or fiduciary relationship is created. You should obtain advice from your own licensed professionals before acting on anything discussed.
We make no representation, warranty or guarantee regarding any specific financial, revenue, cost-saving, time-saving, productivity or business outcome. Examples of workflows and results described on this site or in the Workshop are illustrative of what is commonly achievable and are not a promise of what your organization will achieve. Results depend on your team, your systems, your data and how you apply what you learn.
We will perform the services in a professional and workmanlike manner consistent with generally accepted industry practice. Except for that express warranty, the services are provided “as is,” and we disclaim all other warranties, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty regarding third-party products or services.
Exclusive remedy. Your sole and exclusive remedy for breach of the express warranty above is re-performance of the deficient services or, at our election, refund of the fees paid for them. Any warranty claim must be raised in writing within thirty (30) days after the Workshop.
To the maximum extent permitted by law, neither party will be liable for any indirect, incidental, special, consequential, exemplary or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, even if advised of the possibility.
Our total aggregate liability arising out of or relating to the engagement, however arising — whether in contract, tort (including negligence), strict liability, statute or otherwise, and regardless of the number of claims, theories, or proceedings — will not exceed the total fees actually paid by you to us for the engagement giving rise to the claim. This limit applies even if any remedy provided in these Terms fails of its essential purpose.
Confidentiality. For claims arising from breach of the confidentiality obligations in Section 5, the cap above is replaced by a cap of three (3) times the total fees paid for the engagement, rather than being unlimited.
These limitations do not apply to a party’s liability for fraud, gross negligence, or willful misconduct; a party’s indemnification obligations under these Terms; death or bodily injury caused by a party’s negligence; or any liability that cannot be limited under applicable law.
You agree to defend, indemnify and hold us, our owners, contractors and subcontractors harmless from and against any third-party claim, and all resulting damages, settlements, fines, and reasonable attorneys’ fees and costs, arising from or relating to: (a) your use, deployment, configuration, modification, or misuse of any agent, workflow, automation, or other deliverable built or configured during or after the engagement, including any use after the engagement ends; (b) your data, your systems, or the credentials, permissions or access you grant to any workflow; (c) your violation of these Terms, your NDA obligations, or applicable law; (d) your violation of a third party’s rights, including intellectual property, privacy or contractual rights; or (e) any decision made or action taken in reliance on AI output without the human review these Terms require — in each case even if we provided initial configuration, training or advice regarding the item giving rise to the claim. This indemnification obligation does not extend to claims arising from our own negligence, fraud, gross negligence or willful misconduct.
These Terms, together with any signed engagement letter and the mutual NDA, are the entire agreement between the parties on this subject and supersede all prior or contemporaneous proposals, marketing materials, examples, illustrations, estimates and discussions, whether written or oral. You acknowledge that you have not relied on any statement, illustration, example, workflow description or projection outside these Terms and the signed engagement letter in deciding to purchase. Examples of workflows and outcomes shown on our website or discussed before booking are illustrative only and are not representations about your results.
These Terms are governed by the laws of the State of Texas, without regard to conflict-of-laws rules. Before filing any action, the parties will attempt in good faith to resolve the dispute through direct discussion for at least thirty (30) days, and then through non-binding mediation in Travis County, Texas, with costs shared equally. If mediation does not resolve it, the parties submit to the exclusive jurisdiction of the state and federal courts located in Travis County, Texas — except that either party may bring a qualifying claim in small-claims court.
Time limit. Any claim arising out of or relating to the engagement must be brought within two (2) years after the claim accrued, or it is permanently barred.
Jury waiver. EACH PARTY KNOWINGLY, VOLUNTARILY AND INTENTIONALLY WAIVES ANY RIGHT TO A TRIAL BY JURY IN ANY ACTION ARISING OUT OF OR RELATING TO THESE TERMS. Each party confirms it has had the opportunity to consult its own legal counsel about this waiver before agreeing to these Terms.
Either party may seek a temporary restraining order or preliminary injunction from a court of competent jurisdiction to prevent imminent, irreparable harm — including unauthorized use or disclosure of confidential information or intellectual property — without first completing the negotiation or mediation steps above.
Costs. In any action to enforce these Terms, the prevailing party is entitled to recover its reasonable attorneys’ fees and costs.
Neither party may assign these Terms without the other’s written consent, except in connection with a merger or sale of substantially all assets. We are an independent contractor, not your employee, agent, partner or joint venturer. We may engage a subcontractor or additional facilitator, who will be bound by equivalent confidentiality obligations, and we remain responsible for their work. Neither party will record, photograph or film the session without the other’s prior consent. If a provision is held unenforceable, the rest remains in effect. A failure to enforce a provision is not a waiver of it. Sections 5, 6, 7, 9, 10, 11 and 12 survive termination.
Where a signed statement of work or master services agreement exists between us, that document controls to the extent it conflicts with these Terms. We may update these Terms; the version in effect when you pay governs your engagement.
Palafox Consulting LLC is a Texas limited liability company that works with businesses nationwide. Where a client is based in a state with its own consumer-privacy or AI-disclosure law — including Utah, where much of our current client base is located — we follow that state’s requirements for that engagement in addition to the general practices below.
To respond to your enquiry, schedule and deliver the services, process payment, meet our legal and accounting obligations, and communicate with you about your engagement. We do not sell or rent personal information, and we do not share it with third parties for their own marketing.
Service providers who help us operate — currently our payment processor (Stripe), scheduling provider (Calendly), email provider and website host — each acting on our instructions. We may disclose information where required by law or to protect our legal rights.
Business records for as long as needed for the engagement and then as required for tax, legal and accounting purposes (generally seven years). Enquiries that do not lead to an engagement are deleted on request.
Depending on where you live, you may have the right to access, correct, delete, or port your personal information, or to object to or restrict certain processing. Email us and we will respond within the time required by applicable law. We will not discriminate against you for exercising these rights.
Our services are for businesses. We do not knowingly collect personal information from anyone under 18. If you believe a child has provided us information, email us and we will delete it.
We use reasonable administrative and technical safeguards appropriate to the size of our business. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If we become aware of a breach of security affecting your personal information, we will notify you without unreasonable delay and as required by applicable law, including the Utah Protection of Personal Information Act.
We honor the Global Privacy Control (GPC) browser signal as an opt-out where applicable law requires it. We treat business contact information as personal information under the California Consumer Privacy Act as amended. We do not sell or share personal information for cross-context behavioral advertising. If you are a client who needs us papered as a service provider or processor, email us and we will put a data processing addendum in place.
Consistent with the Utah Artificial Intelligence Policy Act, we disclose that we use generative AI tools in producing some of our materials and communications. Ask us at any time and we will tell you where. A human reviews anything we send you.
Palafox Consulting LLC
emilio@palafoxconsulting.co
For questions about these Terms, a refund, a privacy request, or anything else on this page, email the address above. We answer these ourselves.